I came across an article on how you could get or hire a roofing contractor which gives 100% of their time and service in order to sustain or exceed the need of their costumers.
"While most contractors are responsible professionals, everyone has heard
horror stories of disappearing work crews, ballooning costs, and missed
delines. To make sure that you choose the right professional to fix
your roof, ask these questions before signing a contract.
As an architect it always surprises me how little people know about their
roofing contractor. You should always check with the appropriate boards and
companies to make sure that your roofing contractor is licensed and
insured before hiring anyone.
A good roofing contractor will
hand over his or her license number and insurance information for anyone
that asks. When you call to make sure that he is licensed, be sure that
your contractor is an actual a roofing contractor. Most are registered
with the State Board of Roofing Contractors.
When calling the
insurance carrier, verify that the account is in good standing and the
contractor has not only liability insurance, but worker's compensation
insurance as well. It's a good idea to mention that you will be calling
to check on this, most will see it as a sign of professionalism, not
distrust.
Be sure to spell out the exact terms of your agreement
before any work takes place. Ask if the roofing contractor will provide
a written warranty of the work he completes. If the product he is
installing has a warranty, find out if he will honor the manufacturers
warranty as well if there is a problem. If he will, make sure that is
explicitly stated in the warranty.
A roofing contractor should
also always provide a written contract. Do not settle for a verbal
agreement under any circumstances. Some companies may want a deposit. 20
percent is a reasonable deposit, but many contractors no longer require
one if they are well established. Be sure that you never pay cash.
Ask about the process the work crew will use to repair your roof. Make
sure that the crew will not remove more of the roof than can be
replaced in a single day. There should also be enough tarps to cover the
roof in case of rain on site in case of bad weather.
Also ask
about possibilities that might occur during the repair. If the roofing
contractor finds rotting wood, what will that cost to replace. Get the
estimate in writing; unscrupulous businessman will wait until the roof
is off before telling you about wood replacement costs.
Verify
that the contractor will replace the vent flanges and flashing, not just
reuse the old materials. Often these should be replaced, even if you
believe them to be sound. If this is anything other than a minor repair,
insist that new flashing be used.
A roofing contractor should
also include in the bid the cost for removing debris from the project.
This includes scraps and old roofing materials. Most companies rent a
truck or dumpster to haul debris. Make sure your quote covers these
costs. Also ask about how the contractor intends to contain the job to
prevent nails and other debris from spreading throughout the yard.
When hiring a roofing contractor it is important to remember that it
takes time to determine the expectations of both parties. A professional
roofing contractor will work hard to make sure he understands your
expectations before he drives his first nail, but you are responsible
for making those expectations known."
Resource: Yahoo! (Voices)
http://voices.yahoo.com/things-ask-hiring-roofing-contractor-467204.html